How do I delete my user account?

To delete your user account, simply submit a request within the Engine, and our team will assist you within 24 hours.

Request to delete your user account

1. In the upper-right corner of the platform, click on the user icon.
2. In the slide-in panel, select "Manage Account".
   
   
3. At the bottom of the Manage Account Security panel, select Request to delete account.
   1. If you are the only owner of an organization with a paid subscription plan, you must transfer ownership to another person or terminate your plan before you can delete your user account.
   2. If you are the owner of an organization with a trial plan, your organization & the plan, as well as your user account will be deleted upon submitting the deletion request.
4. In the confirmation dialog, select request delete to submit your deletion request.
   1. Our support team will get in touch with you over email to assist you with the process & confirm the account deletion.